Return Policy

At Gibson Ridge Outfitters, we want you to be completely satisfied with your purchase. If you're not, we're here to help.

15-Day Return Policy

You have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• Unworn and unused
• In the same condition you received it
• With original tags attached
• In its original packaging
• Accompanied by your receipt or proof of purchase

To start a return, contact us at gibsonridgeoutfitters@gmail.com.

Return Address:
Please insert your return mailing address here.

If your return is approved, we'll provide instructions on how and where to send your package. Returns sent without first contacting us and receiving approval will not be accepted.

If you have any questions about a return, email us anytime at gibsonridgeoutfitters@gmail.com.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If your item is defective, damaged, or you received the wrong product, contact us immediately so we can make it right.

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized products
• Clearance or sale items
• Gift cards
• Perishable goods (if applicable)
• Personal care products
• Hazardous materials, flammable liquids, or gases

If you're unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

If you'd like a different size or design, the quickest option is to return your original item (once approved) and place a new order.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, in accordance with applicable consumer protection laws. Items must be unused, in their original condition, with tags and original packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If it has been more than 15 business days since your refund was approved and you have not received it, please contact us at gibsonridgeoutfitters@gmail.com.